North Baldwin Utilities

North Baldwin Utilities (NBU) is a municipally owned public utility that has been serving the residents of North Baldwin County since its establishment in 1945. Located at 25 Hand Avenue, Bay Minette, AL 36507, NBU plays a crucial role in providing essential services such as water, wastewater, and natural gas to the community. As a government entity, NBU operates under the oversight of a five-member board appointed by the mayor and city council, ensuring that its governance reflects the needs and interests of the local population.

NBU’s water service is a cornerstone of its operations, currently serving over 40,000 residents across North Baldwin County. Despite operating at only 44% capacity based on 2016 calculations, the utility continues to expand its reach and improve its infrastructure. This includes maintaining existing water systems, drilling new wells, and implementing advanced technologies to ensure the purity and quality of the water supply. The goal is to protect and preserve natural water sources like oceans, lakes, streams, and rivers, which are vital for both human consumption and environmental health.

In addition to water services, NBU provides comprehensive wastewater treatment. This process involves cleaning used water and sewage to ensure it can be safely returned to the environment. By doing so, NBU helps protect local ecosystems and maintains the quality of water supplies. The wastewater treatment process is a complex one, requiring continuous monitoring and maintenance to meet stringent environmental standards. NBU’s commitment to this process underscores its dedication to preserving the natural beauty and health of North Baldwin County.

NBU also offers sanitary sewer services to most residents and businesses in Bay Minette. This service is essential for maintaining public health and preventing environmental pollution. By providing reliable and efficient sewer systems, NBU supports the growth and development of local communities, ensuring that they remain clean and safe for residents.

The natural gas division of NBU is another significant aspect of its operations. Currently, NBU’s natural gas system serves 1,800 residential customers, 24 industrial customers, and 335 commercial or other customers. The natural gas is sourced from BP Energy, Inc. and transported via the Gulf South Pipeline. This reliable energy source is particularly valuable during inclement weather and power outages, as it continues to provide essential heating and cooking services to households and businesses.

NBU’s governance structure is designed to ensure that the utility remains responsive to the needs of its service area. The five-member board, composed of residents from Bay Minette, Stockton, and Stapleton, oversees the utility’s operations and strategic planning. This local representation helps ensure that NBU’s policies and initiatives align with the interests of the communities it serves.

For emergencies or general inquiries, NBU can be reached at +1 251-580-1626 during the day and +1 251-580-2559 at night. This accessibility reflects NBU’s commitment to providing prompt and effective service to its customers.

In summary, North Baldwin Utilities is a vital public service provider that has been integral to the development and well-being of North Baldwin County for over seven decades. Through its comprehensive services in water, wastewater, and natural gas, NBU supports the health, safety, and economic growth of the region. Its dedication to environmental stewardship and community engagement underscores its role as a responsible and responsive public utility.